![]() ![]() Check and see if your mouse is detected by your computer and Razer Synapse. ![]() just wanted to help other people because it had happened to me before i contacted razer and they have sent me this this is a solution for this problem. Connect the Razer headset to a different computer that has Razer Synapse installed. If you’re running antivirus programs like Windows Defender, you can temporarily disable it from your computer, then try using your mouse again to see if it works. If you have any questions, feel free to let us know and we’ll do our best to help. The Razer Synapse not detecting headset issue usually occurs if you are running an outdated version of Razer Synapse. ![]() Using this cloud-based driver software, you can easily configure and manage all your Razer devices such as keyboard and mouse etc. It’s likely that the damaged USB port prevents your mouse from being detected by your computer.
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